At Innerly, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
01. Information We Collect
We may collect information that you voluntarily provide when you:
Contact us through our website
Request an appointment
Subscribe to our newsletter
Submit a contact form
Communicate with our team
This may include your name, email address, phone number, appointment preferences, and other information you choose to provide.
02. How We Use Your Information
We use the information we collect to:
Respond to your questions and requests
Provide information about our services
Improve our website and user experience
Send important service-related communications
Maintain the security and functionality of our website
03. Therapy & Health Information
If you choose to share personal or health-related information with us, we treat that information with appropriate care and confidentiality.
Important: Information submitted through a general website contact form may not have the same protections as information shared through a secure clinical communication or patient portal. Please avoid submitting highly sensitive personal or health information through standard website forms unless specifically instructed to do so.
04. Cookies & Analytics
Our website may use cookies and similar technologies to understand how visitors use our website and to improve website performance.
These technologies may collect information such as:
Which pages visitors view
How visitors navigate the website
General website usage patterns
Website performance
05. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect the information we collect from unauthorized access, misuse, alteration, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
06. When We Share Information
We may share limited information with trusted service providers when necessary to operate our website, manage appointments, process communications, or provide other essential services.
We may also disclose information when required by applicable law or when necessary to protect the rights, safety, or security of our users, team, or organization.
07. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request access to certain information we hold about you
Ask us to correct inaccurate information
Request deletion where legally applicable
Withdraw certain communications
Ask questions about how your information is handled
08. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we protect your information.
