Welcome to Innerly. These Terms & Conditions explain the rules and guidelines for using our website and services. By accessing or using our website, you agree to these terms.
01. Acceptance of Terms
By accessing this website, you confirm that you have read, understood, and agree to these Terms & Conditions.
Innerly provides information about mental health, therapy, wellness, and related professional services.
Information provided on this website is intended for general informational purposes and should not be considered a substitute for professional medical, psychological, or emergency care.
If you do not agree with any part of these terms, please discontinue use of the website.
02. No Emergency Services
Innerly is not an emergency or crisis-response service.
If you are experiencing an immediate emergency or believe you or someone else is in immediate danger, contact your local emergency services or an appropriate crisis service in your area.
Do not rely on website contact forms, email, or appointment requests for urgent assistance.
03. Appointments & Scheduling
Appointments may be requested through our website or other approved communication channels.
Submitting an appointment request does not necessarily guarantee an appointment.
Appointments are confirmed only after receiving confirmation from Innerly or the relevant therapist.
We reserve the right to modify appointment availability when necessary.
04. Cancellation & Rescheduling
If you need to cancel or reschedule an appointment, please provide reasonable advance notice according to the cancellation policy communicated to you.
Late cancellations or missed appointments may be subject to applicable fees.
Specific cancellation terms may vary depending on the therapist or service.
05. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date.
However, we do not guarantee that all information will always be complete, current, or error-free.
Service availability, pricing, therapist information, and other website content may change without prior notice.
06. When We Share Information
We may share limited information with trusted service providers when necessary to operate our website, manage appointments, process communications, or provide other essential services.
We may also disclose information when required by applicable law or when necessary to protect the rights, safety, or security of our users, team, or organization.
07. User Responsibilities
When using our website, you agree to:
Provide accurate information when submitting forms
Use the website for lawful purposes
Respect the privacy and rights of others
Avoid attempting to interfere with website security
Not use the website to distribute harmful or misleading content
08. Privacy & Confidentiality
Your use of our website is also subject to our Privacy Policy.
While we take reasonable steps to protect information submitted through our website, standard website communication channels may not provide the same level of protection as secure clinical communication systems.
Please avoid submitting highly sensitive personal or health information through general contact forms unless specifically requested through an appropriate secure channel.
